Questions that Guarantee You’ll Find a Reliable Maintenance Company for Your Glendale Property

July 17th, 2014

La Cresenta Property Management

Eagar to get someone else to handle those day-to-day tasks that eat up your all your time? Taking care of your property is a big job. A property maintenance crew can take a lot of the little things off your plate so you don’t have to deal with plumbing emergency calls at midnight.

Finding a reliable Glendale property maintenance company is not quite as simple as hiring the first one you run into. Consider the following so you don’t end up regretting a hasty decision.

How do they handle maintenance?

One of the differences between reliable maintenance and half-baked maintenance is attention to detail. A company that attends only to emergencies or service calls will end up costing you more money in the end. A technician that sees a problem before it happens and fixes things before they break saves you money and keeps your tenants happy.

Find out if a prospective company keeps maintenance schedules and ask for the list of associated costs. Be sure you understand their process for ordering preventive maintenance so you aren’t surprised by extra costs.

What’s the procedure for emergencies?

The main reason you want to hire property maintenance is probably so you’re not running out to Glendale in the wee hours several times a week. Find out exactly how a maintenance company handles emergencies.

Get the small print on their emergency services:

  • Extra fees for afterhours service
  • Response time
  • Services offered
  • Level of experience of the technicians

What’s the fee structure and accounting procedures?

Great maintenance at the right price is tricky to find. Many companies charge by the service. Others charge you a flat rate for a maintenance plan. Ask about fee structure before you sign a contract so you know exactly what to expect.

Aside from keeping your property in good repair, don’t forget you need to have accounting records for taxes. If your property maintenance service tracks repair costs well, it makes your job all the easier. Find out about accounting practices so you’re not caught in a stack of confusing papers at tax time.

Do they have sufficient liability coverage?

You can never be too safe. It is extremely important to make sure a service company is licensed, bonded, and insured so you’re protected from law suits and liability. Ask for the details so you’re not stuck if they have insufficient coverage.

Don’t allow yourself to skimp on coverage. Even though it seems unlikely that a technician could cause a fire or flood, you’ll be glad you’re not left holding the bill if it does happen.

Want additional tips?

These are just a few of the things you should consider when hiring a maintenance service. If you want to find out more, get in touch with UPKEEP. We manage maintenance on properties in Pasadena, Glendale, and the greater Los Angeles area with finesse. Give us a call today at 818.284.7496 so we can take care of your late-night service calls.